CONTACT US
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Live Chat
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hello@monacomodern.com
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Frequently Asked Questions
HOW MUCH IS SHIPPING?
We offer free shipping to make your experience seamless — no surprises, just timeless design delivered to your door.
HOW DOES THE 30 DAY TRIAL WORK?
Experience your new furniture for up to 30 days. If it’s not right, return it for a flat fee of $99 — Keep it in its original packaging, and we’ll manage the rest.*
To start a return, email us at hello@monacomodern.com with your order number and reason for return. See all details on our Store Policy page. For items sold as a set (e.g., Set of 2 or Set of 4), returns are only accepted if the entire set is returned in its original condition. We are unable to process returns for individual pieces from a set, as these products are pre-packaged and sold exclusively in complete sets.
*Restrictions apply.
WHAT IS COVERED BY THE WARRANTY?
1 year – Structural integrity of metal and solid wood frames. See all details on our Store Policy page.
HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?
Most orders will be delivered between 2 to 4 weeks. Shipments take an estimated 1-4 business days for processing at the warehouse and an estimated 1-4 weeks for transit within Canada.
